Four Keys to a Successful Implementation of Managed IT Services

Managed IT services allow companies to delegate IT operations to specialized third-party organizations that specialize in handling these responsibilities. These third-party organizations, called Managed Service Providers (MSPs), are responsible for all or part of a company's IT systems, as agreed in the Service Level Agreement (SLA). IT equipment is typically purchased by the customer, and based on the SLA, the managed service provider can provide 24-hour monitoring, troubleshooting, and reporting, and more.

There are many decisions that an organization must make when moving to a managed services IT contract. There are a few things to consider.

·         Fill in the total IT costs to determine the actual IT costs for your organization.

·         Identify potential suppliers. Request an audit of the current system.

·         Choose a managed service provider and complete the onboarding process with your provider.

Fill in the total IT costs to determine the actual IT costs for your organization.

The first step in moving to a managed service is running the full cost of IT analytics.

This is a calculation that takes into account the amount you are currently paying for IT support and any lost productivity and downtime costs you may incur.

An easy way to quantify this is to look at the total cost of staff pay within your organization. Next, consider the cost inefficiencies you spend in your organization each day. Due to the inefficiency of the system, it can be as simple as 20 minutes each day, but that amount will be added immediately.

You also need to calculate downtime. Are you depressed for 3 hours every month? How much value is the organization in terms of the team's hourly wage?

Identify potential suppliers. Request an audit of the current system.

After you've completed the full cost of IT analysis, narrow down your candidates for Managed IT Services provider. This process is generally about finding a company that you are comfortable working with, that has a proven track record of success, and is familiar with the industry and the requirements that go with it.

You need to request an IT audit. This is usually quite annoying and requires an IT professional to thoroughly review all of your IT infrastructure, software, and systems. Usually this can be done in the field or remotely.

Choose a managed service provider and complete the on boarding process with your provider.

When choosing a provider, make sure they meet the requirements. In many cases, you may not be able to find the right partner if you are only evaluating cost. Today, IT plays an important role throughout the organization. It is important to have your best interests in mind and to work with those who can provide preventive services that work.

 Can they help you improve IT efficiency?

Will it increase productivity and minimize downtime?

These are the questions to ask when evaluating a provider.

The on boarding process is the last step. This is to change the security so that current IT companies cannot access the system. It may take some proofing work to bring your site to a best practice level. Then finally, the collection, integration, and documentation that can prevent you from effectively managing your IT environment, documents, checklists, network diagrams and.

In most cases, this general process takes about 30 days. This means that managed service contracts will not be valid for at least 30 to 45 days after they are signed.