3 things to know about buying used Meraki equipment

Used Meraki Hardware Cisco Meraki products are fully managed in the cloud. From the Meraki dashboard, you can configure, optimize, and monitor your networks, security devices, and more. Plus, all software updates are automatic to keep your hardware as secure as possible.

However, some of these features are limited if Meraki products were purchased from a non-certified dealer and configured incorrectly. Before buying or accepting used Meraki equipment, you should consider support, warranties, licenses, and ease of use.

Here are three things you need to know about used Meraki equipment.

What You Need to Know about Used Managed Meraki Services

1) Cisco Meraki licenses are non-transferable.

Meraki cloud-managed platform requires license renewal, sold separately. Licenses can be purchased or renewed in increments of 1, 3, 5, 7, or 10 years. License purchase includes quality 24/7 customer service and technical support, hardware replacement, and firmware and operating system updates. Don't forget about the basic functionality. Your panel will notify you when licenses expire 30 days after they expire. Another notification will be sent three days after the expiration date. Thereafter, a 30-day grace period begins. If you don't renew your license after that, your devices will stop working.

2) Used Meraki equipment is not subject to support or warranty.

Like licenses, valid warranties cannot be transferred to purchases by third parties. If a product fails that was not purchased from a certified reseller, that part will not be RMA compliant.

3) The product must not be claimed by the previous owner.

Device requirement

The devices operate on their assigned networks. This means that it will be necessary to claim the product. In the control panel, products can be ordered by entering the serial number of the device. If that doesn't work, the next section will probably solve your problem.

Device rejection

Does the control panel show something like "The following device is already in use"? This means that the previous owner did not recover the device from their network. Meraki cannot remove devices from the network. The previous owner only needs to remove the device from their network.

Once your device is set up on your network, you can easily find it in your dashboard inventory. Searching for a device can be based on MAC address, network name, order number, serial number, or model number.