What is a Managed IT Service Provider? : Types of Managed IT Services.

 Basically, Managed Service Providers (MSPs) offer services for networks, applications, infrastructure and security in a pay-as-you-go model. MSP works in companies, MSP data centers, or third party data centers. In the past, MSPs mainly focused on device configuration, but increasingly support management, maintenance, and real-time support. Companies often enter into contracts with different service providers in order to meet different requirements. Therefore, several MSPs need to coordinate their efforts. For example, a cloud infrastructure provider may need to coordinate with the system administrator's MSP. Overlaps are not only relevant when maintenance work is required, but also when safety or supplier standards are concerned. In short, with so many services, it is not uncommon to have multiple MSPs.

Types of Managed IT Services.

The Managed IT Services reduces the burden on internal processes through a pay-as-you-go model. The number of managed services available has increased significantly over the years, and in addition to device management services, many MSPs also offer third-party services such as hosting.

24/7 Management - This option covers what the name means. In other words, it is full management with no time constraints throughout the year. Pauses can be indicated by a specific SLA, but in most cases there are no monitoring pauses. This service allows you to contact the help desk or MSP if you encounter an unexpected problem. This type of management means that the MSP will begin repairing as soon as it identifies the problem. Depending on the established SLA, intruder monitoring, patch implementation and maintenance of the backup system can be managed around the clock. However, there are many other options available.

Cloud Server - MSP can control, monitor and maintain the cloud infrastructure across devices. Downtime costs businesses a lot of money, as cloud services have enabled collaboration in many locations and have become an integral part of everyday activities.

Backup / Disaster Recovery - Backup mitigates the effects of hardware failure and natural disasters. In this scenario, MSP focuses on replicating application software, local data, storage, and all settings.

Managed Security - One of the growing MSP services is security. Outsourcing security gives companies more time and capacity to delegate innovation and expansion. MSPs typically evaluate networks and look for vulnerabilities as well as self-assessments and audits. Once the MSP has identified the vulnerabilities, it can also develop plans to address those vulnerabilities and develop customizable applications to meet the company's security needs. For example, an application can provide metrics about a test or generate an incident report detailing the test. In short, this application serves as a platform for communicating MSP results to customers in an understandable format.

Custom Applications - MSPs can build applications that suit their customers' needs. This is especially useful for small businesses that lack the resources to monitor, manage, and protect their systems and devices. If you don't have an MSP service that suits your needs, reach out to various companies and ask for custom plans.